Support

Support Requests

For Full Users there is a link at the bottom of every ReloTracker™ page to this Support page. We encourage you to use this form so that your support request will have complete information and be properly logged for follow up.

Support requests will usually receive a reply within 2 hours during our Support hours: 8:00 (am) until 22:00 (10:00 pm) Central European time weekdays. Requests for training or bug fixes are handled as soon as possible. Change requests are managed according to workload and priority, and upon approval of any additional work required.

For non-support issues, please use the Contact page.

Name
Company
Email
Type	Change Request (we want it to work differently) Bug Report (does not work as expected)
Importance	Normal (should be changed) Critical (keeps us from working effectively)
Description: what you were trying to do (please be specific, by indicating the page, relocation, invoice, or other item you were viewing)

Address: copy and paste the address of the error page here

Result: copy and paste any error pages or messages you received

Send a copy	To myself
Copy others